Delivery Info

The delivery options and prices will depend upon your total order size and weight.

We deliver to the UK mainland (excluding the Scottish Highlands). Please contact us for a quote on non-mainland, Scottish Highlands or international deliveries.

Once you have placed an order, you will receive an email acknowledgement, and orders are usually processed/dispatched within 2 working days.

Our Delivery Options

  • Royal Mail First Class
    Aims to deliver the next working day including Saturdays
  • Royal Mail 2nd Class
    Delivery in two to three working days including Saturdays
  • 3–5 Day Courier Service
    Flat rate of £7.99 per order. Delivery in three to five working days.

Products with Free Delivery

Selected products throughout our store have free delivery and are shipped directly from our suppliers. If your order contains a mix of free delivery item(s) shipped by our supplier and item(s) shipped direct from us, your order will be shipped in multiple parts and will likely arrive at different times.

Items that are shipped directly from our suppliers will be marked as such on their individual product pages.

Upon receiving your order

Please open all parcels on receipt to check the items/contents are correct. If incorrect please contact our team to arrange replacements, unfortunately we will not compensate if this occurs.

If goods are delivered by a courier service, please check all items are present and not damaged before signing or accepting delivery. If they are damaged please add a comment to the delivery note.

Delivery Times

Our delivery times are an anticipated timescale and should we fail to deliver on the dates advised, Fields, Farmyards nad Families are not liable for any claim for compensation.

Please note some outdoor toys are experiencing longer delivery times than anticipated due to Brexit and Covid-19, this is out of our control, please contact us prior to ordering for further information.

Excluded Delivery Postcodes

UK postcodes that we do not deliver to include: BT, HS, IM, IV, KW, LL58-78, PA, PO30-41, ZE, AB, FK, KA, Ab, FK, KA and TR. Please contact us for a custom delivery quote to these postcodes.